AVNA Learning Center

Courses

HR Courses

  • Human Resource Generalist & Talent Acquisition
    • In this course, you’ll learn from basics of HR to specific areas such as planning and strategizing, HR laws, hiring disciplines, and labor relations. This Program will help you master all the skills needed to obtain an entry to mid-level position in the popular field of human resources.
    • Applicable Certifications after the completion of this course: SHRM-CP, SHRM-SCP, APHR, PHR, SPHR

Customer Service Specialist

  • Customer Service Professional
    • A customer service professional provides the link between an organization and its customers. Key skills that customer service related jobs require these days include phone and listening skills, problem-solving ability, communication-interpersonal skills, patienceand most importantly; basic computer knowledge including Microsoft Word, Excel and introduction to QuickBooks.
    • Applicable Certifications : Microsoft Office Specialist (MOS 2016), QuickBooks Certified User (QBCU)

Business Analysis – Agile

  • Business Analysis with Agile Methodologies
    • This course is designed for beginner to intermediate level of Business Analysis. Whether you’re looking for an entry-level position or would like to strengthen your current performance, this program will help you familiarize with the role, artifacts, deliverables and SDLC methodologies.
    • Applicable Certifications: CCBA, MOS 2016, Agile CSM

Microsoft Excel

ESL